Zen Q.A.
Ignore the 800 lbs. QA Gorilla At Your Own Peril
04:05, July 25, 2010
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Ignore the 800 lbs. Gorilla At Your Own Peril: Why SQA should never be overlookedTo begin, I would like to make it very clear that "Quality Assurance" is the augment of any project management initiative for a project that is to be delivered to a client.
- Quality is in the planning of the project, from the initial contact to the signed proposal
- Quality is in the design and development of the project, ensuring all deliverables have been fulfilled
- Quality is the responsibility of the project manager assigned to the project to guarantee that the Client is satisfied, the product is delivered on time, at the intended cost, and with all the functionality agreed to in the proposal
- Quality is task of the Quality Assurance Analyst to guarantee the product does at intended -- adequately drafting a test plan, test cases, and an audit report as a means of improving testing efforts
One better! Ask me how often the buck gets passed to a QA tester, minimal information given (ie. design or functionality specs), and asked to test under some ridiculous time constraint.
Perhaps I'm ranting a little. Perhaps I'm stating the obvious. Or, I'm making this all up as a way to keep you, the reader, entertained.
From my experience, I can only say that these are some truths I have encountered in my travels. They don't apply to any one person or place, but they can be applied to any situation where the product fails.
When the iPhone-4 was tested for reception performance, you can bet this was a bug found and ignored in the interest of the bigger picture -- get it in stores and let's hope no one notices.
Think Quality Assurance is not important? Ask a Toyota customer. Testing is tedious but necessary. Forsaking quality in the interest of saving time or coming under budget is how BP got into their epic disaster.
But what do I know? I'm just the guy who spotted the beast in the corner playing solitaire on an iTouch.
Next: "App The World Turns: My i-Phone App Testing Experience"
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