Peter Nairn

Problem with hiring testers Pt2

Posted on Fri 9 Oct 2009 at 07:09 in Test Management
 

We are in a recession, the unemployment rate is increasing, so why, oh why, am I finding that it is so difficult to find a good tester to hire?


I have some theories as to why there are so few people applying for my vacancy, but no real facts.


And the CVs I have received are, quite frankly, dreadful and those that aren't dreadful, when I interview it is clear that the CV lied. An example, one CV said that the person was experienced in SQL and in the interview the person could not describe how to do a simple SELECT statement! OK, SQL experience is not vital to be a good tester, but if you say you know some SQL, then please, please, be able to describe what you use SQL for and how to do simple operations.


Do applicants really think that the person interviewing them knows less than them and that they won't be caught out? I guess they must and it makes me wonder whether applicants do get through some interviews and start work doing a poor job? Probably yes, especially as these people are in work now.


It all got me thinking about the state of the testing world (again, I sometimes get thinking this way!) I am surprised at the lack of skill in testers who have 3,4,5 years “experience” and yet there are a lot of testers in the software world. I am baffled. Does this mean that there are a number of companies who have test teams made up of poorly skilled people? Does this mean that there a number of companies who are paying people relatively high salaries to do a bad job?


Now, maybe I am lucky, the company I work for values testing as an integral part of the development of software and is keen to employ good testers and every company I have ever worked for in a testing capacity has had the same view, so maybe I just haven't worked for a company where this isn't so and there are really test teams out there who are useless? Thinking about it, I did go for a job once with a company that clearly had no clue about testing – they wanted to hire me as a Test Manager and the IT Director interviewed me (very badly, as I recall) and it was clear that I would be a bit part player in the decision making process. I turned the job down. Maybe I should have taken it just to see how I could have changed things.


I know I have been accused of being picky in the past when hiring testers, and I would agree, I am picky – because I want someone who is skilled in the craft of testing or someone who has the potential to be skilled. Surely that should not be too much to ask?


This week I have, finally, filled the vacancy. Assuming he accepts the offer. It has taken me about 6 months to find him.


I've always felt this way

Posted on Fri 9 Oct 2009 at 09:59 by michaeljf
Maybe its because some people think Testing is just a launching spot to something else and not a career, or some just think its a body in front of a keyboard following direction I don't know. Whenever I have had to hire it always took a long time to find the right person, either with skills or with the right spark to gel with the team. Congrats on finding your hire.

Untitled Comment

Posted on Fri 9 Oct 2009 at 04:18 by spikyone
I've been monitoring jobsites for a couple of months, just checking out how the industry is doing. I knew at some point I'd have to look for a job and I did notice the same jobs on for months on end.

Untitled Comment

Posted on Tue 13 Oct 2009 at 09:21 by spikyone
I was curious though Pete, were you asking for anything niche or a speciality? I wouldn't consider SQL a speciality or niche. I do question why somebody would lie about that though, it wouldn't take much to catch them out.
Also:
Does this mean that there are a number of companies who have test teams made up of poorly skilled people? -------- Yes and in some cases they aren't aware they are poorly skilled and also believe you can't test with out a script even though they wrote the script months ago and things have changed.

Does this mean that there a number of companies who are paying people relatively high salaries to do a bad job? -------- No, they are not highly paid.


To Andrew

Posted on Tue 13 Oct 2009 at 09:39 by PeteNairn
Andrew,
The advertising campaign was OK, we got CVs through, but getting the right attitude/skill/passion for testing has been the difficult thing.

I am going to blog on my theories why it has been so difficult.

Thanks for the comments.

Reply to Tony

Posted on Tue 13 Oct 2009 at 09:44 by PeteNairn
Hi Tony,
No, I wasn't looking for something niche or a speciality (unless you call ability to test a speciality!).

Yeah, the SQL thing floored me too! I generally ask something fairly easy near the start of an interview from their CV just to help calm the interviewees nerves and was amazed when the candidate couldn't answer.

I have to disagree on the salary thing, even junior testers get paid more than the national average salary - we are in a *relatively* high paid profession and I expect the skills of such people to reflect their salary.

Cheers,
Pete

1 | 30

Posted on Tue 13 Oct 2009 at 03:52 by James Pulley
1 in 30. That's about the right filtering for what is on the resume to a person that can demonstrate usable fundamental skills in the performance testing discipline. I have spoken with some that suggest that the same ratio is about right when automated functional tools come into play.

Why?

No objective measure of skills. I can hang out a shingle that says "Software tester" with absolutely no training, no internship, no industry objective measure of skills (independent of tools) or tools (independent of vendor). All of this has resulted in the collective problem of the least capable in our profession defining expectations to many outside of our profession.

Terrible

Posted on Thu 15 Oct 2009 at 09:36 by Anonymous
Testing is a practice that has been given too little exposure it terms of the actual experience required in the modern development environment. Larger organisations with banks of testers have certainly lowered the test knowledge expectations. I cant understand why a test engineer with over 5 years of experience working for massive names cant put together a test plan or claim to be proficient in any technical domain. There are very few technical experts in the area of testing and in my opinion technical expertise in a technical domain is essential for most test environments. I had a candidate explain to me that they had been using QTP for many years yet when I quiz them on the framework, a complete blank. Its a sorry state of affairs.

I have a theory that it is lot to do with the ease at which one can obtain an ISEB foundation certificate in software testing. This exam is basic and should not be used as a measure of excellence. The whole concept is flawed. We should have a test syllabus that is as demanding as Microsoft technical certifications. After all, I wouldn't ask for a developer that only had done a basic development course in pascal to come and develop the DAL of my fantastic n tiered application. It just wouldn't make sense.

I have changed my approach to recruitment and now go through a specific agency that allows me to develop an image in the head of the recruiter of the profile im after. I have not got time to read through the 200 or so very similar CVs that come into my inbox for every post. I'm tired of ISEB foundation, QTP expert, V-Model, test basis...
Please candidates, apply some thought to your applications/career choice. Its more interesting to see that you have used some alternatives to these standards in a creative way. Lets see some real testers that use neat frameworks to build there tests like soapUI, Nunit, selenium, proprietary systems... show some skill and remove the overkill of ISEB jargon splatter. It doesn't sell any more!

Lack of testers...

Posted on Fri 16 Oct 2009 at 01:51 by Anonymous
I hate to say it but it's also a craft that likely has a high incidence of burnout...and many negative connotations, risks and responsibilities

I've done it for many years, now I'm hoping to re-educate/re-invent myself and get into work that doesn't always involve giving people bad news! ;o

It's kinda sad that you just can't believe people's resumes, we learned doing quick tests on basic html pages with candidates was always interesting...

I think it comes down to training the right people to get into the industry...not sure how to do that yet, hopefully that will come in my next job! :)

Best to all!



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email me at pete dot nairn at btinternet.com