May 11, 2009 - Perhaps They Should Have Tested More - Tesco

Giant UK supermarket chain Tesco has been unable to take money at a number of its stores following technical problems affecting its tills.

• Some stores were forced to close for several hours
• Long queues and shopping mayhem
• Waiting lines of up to half an hour for self-service checkouts in some stores
• Checkouts at 67 of Tesco's 2,814 UK stores were not working
• Likely to have been caused by routine maintenance of IT systems
• The problem was probably caused by software updates that had been sent out on Sunday night
• The computer malfunction came as the supermarket giant relaunched its Clubcard loyalty scheme

Perhaps they should have tested more.

See Also:

http://news.zdnet.co.uk/itmanagement/0,1000000308,39650939,00.htm
http://www.guardian.co.uk/business/2009/may/11/tillscrash-tesco-closures
http://news.bbc.co.uk/2/hi/business/8043937.stm
http://www.google.com/hostednews/ukpress/article/ALeqM5g2j7187TWfJylYhs6Nopix_n44Rw
http://www.belfasttelegraph.co.uk/business/business-news/tesco-mayhem-as-tills-crash-14298449.html
http://www.theregister.co.uk/2009/05/11/tesco_tills/
http://www.thisisnottingham.co.uk/homenews/Delays-Victoria-Centre-Tesco-glitch/article-981511-detail/article.html

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