I am impressed with the Hong Kong postal service, and the no-doubt numerous companies in between "there" and "here". Three times in a row now an item bought from HK on eBay has arrived at my door in the UK faster than posting a "first" class letter from my house to:

 - my parent's (who live approx. 20 miles away);
 - my "local" tax office (based in the midlands, approx. 100 miles away).
 - my brother in law and his wife (who live just-over in Ireland);

You've got to admire the efficiency of a process that can get widgets to me from half way around the globe faster than the UK's Royal Mail can deliver a letter to my relatives!

I'd love to see the documentation for that process - must be some nuggets I can pull out to improve the testing process we use at work.

Anyone have a copy? ;)