Testing in DarkAges!
it's been a long time..
It's been a long time I have posted an entry either at my blog or at the forum. I have been so much busy with my assignments that it had not left time for any of these activities. I feel bad of not doing what I enjoy.
Since October last year, I am on this assignment of setting up the testing service for a UK multi-billion company. Now I am continuing with them as a program/engagement manager manging a portfolio of couple of million GBP. I am not only accountable for all the deliverables for all programmes and projects within the Portfolio, but also for demand & pipeline of projects, managing & maintaining profits and revenues. These responsibilities include line managing the project test managers, and working with them in the development of test artifacts like strategies, plans etc. and then review and sign off them. When this is done, I am supposed to work with them to make sure that the coverage has been done throughout the testing cycle.
Another major responsibility is the client and stakeholder management. I have regular meetings and reporting with client management and my bosses. Being an escalation point for any testing management issues, it keeps me on my toes. Unfortunately sometimes one has to take decisions that might not be favorable to some individuals. I am still learning to deal with situations. However, you cannot appease all.
I try to ensure is testing freedom / independence. There is no harm in making sure that testing team is independent of any influences and they follow the guidelines of the testing policy of the testing service.
I must ensure that delivery chain understands the processes and flow of procedures. How can we forget continuous improvement, value add, innovation and drive-change? Obviously that is expected from my role. Further, the expectation is to ensure effective utilization of test environments, resources, licences across the portfolio. Costs need to be justified all the time. Investments in trainings or conferences are a no-no, which is not in black & white, though.
The unwritten rules also include people management, risk management, atttrition, resource planning, team building and mentoring.
There have been hiccups, but I have proved it a success in the last many months. I think most important is, I want to do justice with my personal life, with my family and with myself, for which I am striving hard!
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